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FAQ & Support

Frequently Asked Questions

Find answers to common questions about Instagram account recovery and shadowban analysis

How do I know if I've been shadowbanned on Instagram?

Common signs include a sudden drop in reach, engagement, or visibility – especially if your content no longer appears under hashtags or on the Explore page. If you're unsure, our shadowban analysis will give you a definitive answer.

Can you really recover a permanently disabled or banned account?

Yes. Our legal team specializes in social media law and has successfully recovered thousands of accounts that were disabled or suspended – even in cases where Instagram support was unresponsive or rejected appeals.

How long does the recovery process take?

Most recoveries take between 3 to 14 business days, depending on the complexity of the case. Priority processing is included in all packages.

Is this legal? Could this violate Instagram's Terms of Service?

All our methods are 100% legal and fully compliant with Instagram's Terms of Service and global regulations such as GDPR. We never use bots, hacks, or exploit vulnerabilities.

What happens if my account can't be recovered?

We offer a full money-back guarantee. If we're unable to recover your account through our legal process, you'll receive a 100% refund – no questions asked.

What's included in the Monthly Protection plan?

The Monthly Protection service includes:

  • 24/7 monitoring of your account
  • Rapid response to any issues
  • Priority legal support
  • Regular compliance reports
  • Discounts on future recovery services
Do you need my password or login credentials?

No. We do not require access to your login credentials. All actions are taken through legal correspondence and strategic platform-level escalation.

Is this service safe for influencers, creators, or business accounts?

Absolutely. We work with influencers, brands, and agencies across various industries. Your account integrity, data privacy, and brand reputation are fully protected throughout the process.

Is this service safe for influencers, creators, or business accounts?

Absolutely. We work with influencers, brands, and agencies across various industries. Your account integrity, data privacy, and brand reputation are fully protected throughout the process.

Still have questions?

Our support team is available 24/7 to answer any additional questions you might have about Instagram account recovery or our services.

We understand how important your Instagram presence is to your business or personal brand, and we're here to help you protect it.

Contact Support